The Government’s Inclusive Transport Strategy was published on 25 July and is available to download from the Government website at:


The Strategy’s core objectives are:

  • Raising awareness of passengers’ rights and ensuring better enforcement of existing legislation;
  • Improving the training that all transport services staff receive;
  • Improving information provision before and during journeys;
  • Planning physical infrastructure changes to enable disabled people; and
  • Ensuring inclusive design for the technologies and business models of the future